Friday, October 20, 2017

10.Order Administration - Back End




10. Admin Back End


• Columns for: First Name, Last Name, Company name, Email, Telephone and Date Account was created

• Capacity to Search by: First and Last names, Company name
 




11.Order Maintenance




• Columns for: Order #, Date and time order created, First and Last names, Company name, Order Status

• Capacity to Search by: Order #, Company Name, First and Last Names 



12. Order Detail


m) RUSH appears when selected when creating an order, if not selected solid white
n) Name of product as appears on order
o) Enlargement of picture used in order
r)  Upload file, Edit file, Delete file. Tiff up to 80meg and Jpeg for thumbnail user account page.
rr) Send. System uploads chosen file and sends email to client
s) Cancel Order
ss) Reason for cancelling an order (required)
t) Field displays current order status. When product arrives to studio status is manually changed.
v) Default status Outstanding. Manually changed to Paid
w) User name
x) User company name





13. Order Statuses

1. Order Created.
When an order is submitted, automatically updated by system.

2. Product Received.
When product arrives to studio, manually changed by admin.

3. Ready.
When Tiff file is uploaded, automatically updated by system.

4. Cancelled.
 When either user or admin cancels an order, automatically updated by system.

5. Paid.
When payment is received, manually changed by admin.





14. Automated Email Statuses


1. Account Creation – When a new user creates an account. User email includes login information (email and password). Email is sent to user and OP Admin Users. Admin email DOES NOT includes login information.

2. Order Initiated – When a registered user submits an order. Email is sent to both user and OP Admin Users.

3. Product Received – When product is delivered to studio the order status is changed to “Product Received”. Email is sent to both user and OP Admin Users.

4. Photography Ready – When studio uploads a photograph the order status is manually changed to “Photos Uploaded”. Email is sent to both user and OP Admin Users.

5. Order Cancelled – When an order is cancelled, either by user or OP Admin. A reason for cancellation is a required field for cancelling an order. Email showing reason is sent to both user and OP Admin.

9. Shipment reminder – When the status of an order has not been changed to “Product Received” or “Order Cancelled” after 15 days the system automatically sends a reminder. Email is sent to both, client and OP Admin.

10. Changes in login information – When user changes email or password. Email to user includes complete new login information (email and password). Email is sent to the registered user ONLY.

11. Forgot Password – When registered user forgets password. Email shows new temporary password assign by system. Email is sent to the registered user ONLY.















03.Samples - Admin Front End Capacity



03.Create Order_Samples - Admin Front End Capacity

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a)  Admin should be able to edit and arrange order in which thumbnails appear.


b)   Copy here is loaded, and edited, from the backgrounds panel. 
 

 



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02.Backgrounds - Admin Front End Capacity



 Background Samples


 01
  a)  Creating an order starts by choosing a background. Admin changes background options and controls where each option appears in the website. This functionality is a must.



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The old website backgrounds control panel had a fantastic visual based interface to edit and reorganize thumbnails. It displayed 30 thumps per page, had a mouse-over enlargement window and control buttons - all above the fold!




d)   
These three fields are for entering information on each specific background. The copy is part of a background but it appears in the samples page (explained in next link).
The old interface used three separate fields because we entered the information in the form of bullet points. Our development should provide only one field with capacity to enter 200 characters. 



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People developing the new website used an unsophisticated text based solution. Hard to read and inconvenient, but it works and we could use something similar if you find a platform already built.

01.Homepage - Admin Front End Capacity




We understand our homepage to be, chiefly, a landing page for our email marketing. Being able to replace pictures and copy would make easier to adjust content to what we learn from advertising data.



• Current website allows admin to change pictures letter a) and copy b).

• The Desktop version has an animation, bottom page on top of footer, c). The pictures in this animation can also be changed by Admin.

If it helps to make project simpler we could:
- Do away with admin’s ability to change all pictures and copy
- Replace animation with a still picture